At ABAStore, we strive to ensure our customers are completely satisfied with their purchases. If you are not satisfied with your product, you may request a return under the following conditions:
1. Return Period
- Returns are accepted within 14 days from the date of receiving the product.
2. Eligibility for Return
- The product must be in its original condition, unused, and undamaged.
- All original packaging, accessories, manuals, and labels must be included.
- Products that have been opened or used are not eligible for return unless they are defective or not as described.
3. Non-Returnable Items
- Items purchased during clearance sales or special promotions.
- Customized or modified products based on customer request.
4. Return Process
- To initiate a return, please contact us via [Contact Us page] or email us at [Support Email].
- Once your request is approved, we will provide instructions for shipping the product back.
5. Refunds
- Refunds will be issued after the returned item is received and inspected.
- Refunds are processed using the original payment method within 7–14 business days.
- Shipping fees or handling charges may be deducted from the refund amount, depending on the case.
6. Defective or Incorrect Products
If the product is defective or does not match the description, we will cover all return shipping costs and offer a full refund or replacement, based on your preference.